FAQ

WHAT IS OUR MISSION? WHY ARE WE FOUNDED?

Infosys’ mission is to deliver strategic networking solutions which aim to enhance your business growth by reducing risk factor.

Founded on Oct. 27, 2003 by Frank Heckman, InfoSys Associates was founded with the goal of providing outstanding, personal support. Designed to provide personable assistance with an understanding of the client, Infosys Associates was founded on the principle of mutual benefit. We truly believe: “If you succeed we succeed.”

Headquartered in Shillington, Pennsylvania, InfoSys Associates helps our clients develop stronger and innovative businesses. We provide customized support to enhance your business by leveraging our networking expertise, unique business applications, and industry-wide experience. InfoSys Associates enables business enterprises to meet challenges with cost-effectiveness and efficiency.

At InfoSys Associates, we focus on delivering high-quality business application products and networking solutions for small and medium-level business enterprises. Our deep technology expertise enables us to harness highly sophisticated technologies for providing an outstanding position to your business in the global market place. We strive to improve your business potential to achieve business goals and objectives. Infosys was founded to make connectivity simple for the carrier community and over time this has evolved to include mobile network operators, communication service providers, ISPs, data centers as well as cloud and application providers. We saw that global networking was becoming more complex and resource intensive and that a new approach would benefit a range of network-dependent customers.

 

WHAT PRODUCTS AND SERVICES DO WE OFFER?

We offer an extensive variety of communications infrastructure services including network connectivity, co-location or data center services and systems integration.

WHO ARE OUR CUSTOMERS?

Infosys serves Communications, Applications, Content and Cloud service suppliers all around the world. This includes mobile operators, ISPs, fixed-line carriers, data center operators as well as managed and professional service providers.

WHY CHOOSE US?

Service provider prospects of virtually every kind recognize the potential of Infosys’ approach to create value in their businesses and to solve complex challenges. Our customers choose us because we make global networks simple.

They know that by working with Infosys, they will in turn, be able to serve their customers with the highest quality of service and experience.

We don’t just say it. We deliver it, without compromise. Our internal expertise, commitment to serving customers and more than a decade of growing and developing our businesses mean that we are trusted by both the largest and most unique businesses in the world.

Key Benefits

  • Extensive global reach
  • Unmatched delivery times
  • Dedicated global support 24x7x365
  • Dedicated staff
  • Products and services that are growing and flexible
  • We are Independent
  • Many years of strong performance financially.

 

WHERE ARE WE LOCATED?

Infosys is headquartered in Shillington, Pennsylvania.

HOW DOES OUR BUSINESS MODEL COMPARE TO THAT OF A STANDARD NETWORK OPERATOR?

 

Many network operators own and operate their own infrastructure in order to serve their customers.

We are able to leverage that existing infrastructure to develop scalable and flexible solutions for our customers.

In this manner, the network operators serve as our customers, competitors and suppliers. We work very closely in tandem and comprehend the challenges they must face. We serve network operator clients and customers with a wide range of solutions including outsourcing which helps them to succeed in the growing market, cultivating service innovation and customer service, in lieu of investing in the enhancement of their network infrastructure.

HOW WILL OUR BUSINESS EVOLVE IN THE FUTURE?

We will remain focused on where we can add value in the market. We will find new ways to solve complex networking challenges for service providers using intelligent network infrastructure and streamlined purchasing and provisioning.

Our geographic reach will continue to grow with new intelligence and data informing our network services. We will continue to serve mobile and network operator customers while our relationships with Cloud, application and data center providers continues to grow.

WHAT ARE THE KEYS TO OUR SUCCESS?

The key to Infosys’ success so far is our commitment to service excellence and unparalleled customer experience. We have remained focused on a basic idea of where and how we can add value in the market. We address the pain points our customers have and find ways to make them more manageable while providing platforms where new services can be deployed and monetized, quickly and cost effectively.

We allow a diverse group of industry service providers the ability to outsource critical but complex aspects of their business to a subject matter expert with a depth of network infrastructure and resource.

We focus on solving complex networking challenges for customers and ensure we deliver the simplest solutions possible.

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